Is your Pay Pal email
address current?
This is where we will contact you.
For shipments...
Is your mailing
address correct?
1) Please add " contact@soulkeepermusic.com "
to your "white list" or temporarily add us to your
address book.
2) You will hear from us within one
business day. If you have not, please check your spam folders.
Remember, our office hours
are M-S , 3-9pm eastern time. If your orders come in around
9pm or after, your order will be processed the next business
day.
3) SHIPPING ORDERS: We ship all orders out every Friday morning.
If you ordered on Friday, your order will not ship out until
that next Friday. However, if you need your order right away,
please let us
know and we will work with you. :o)
4) Do you have a .edu email address? Most of the school filters
block our emails to you. Please provide an alternate email
address, or a phone number so we can call you if there are
any issues.
5) DOWNLOAD ONLY ORDERS: You will hear from us within one
business day. You will receive an email with the link to a
place where you can download your music. If you have not, please
check your spam folders. Remember, our office hours are M-S
, 3-9pm eastern time.
6) Did you know?? With every order placed with us, you can
receive a complimentary download? If you wish to have a free
download, please let
us know.
7) We do not ship overnight. Sorry. But! You can download
your order for free. Just email us!
You may also email
us at anytime. Thanks
again for your business!
Soulkeeper Music